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FINFloor Click Vinyl Warranty

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ALl warranties are to be SUBMITTED AND REGISTERED ONLINE

Only Finfloor registered dealers can submit warranties, Make sure your dealer supplies you with a warranty on completion of your flooring project

For your reference an Exemplar of our warranty is outlined below

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• After installation, we recommend a first cleaning to remove any loose dirt or debris that may have been caused during installation. Also, in order to protect the floor surface from walked in abrasive dirt and debris we recommend the use of an effective barrier system to limit the amount of moisture, dirt and grit that may enter the area, by using a good walk on/off mat
• Please check any new cleaning agent on a small test patch of the floor in an inconspicuous area
• Avoid using harsh cleaners or any cleaner with an ammonia base
• Furniture should be moved onto the newly installed floor using an appliance hand truck over hardboard runways, or pulled on towels/blankets into position and be ÿtted with felt pads to protect your flooring surface
• Avoid exposure to long periods of direct sunlight. Close blinds or drapes during peak sunlight hours. Floor covering subjected to excessive heat and light is subject to thermal degradation. Use appropriate precautions to protect the floor
• Extreme temperature should be maintained between -3° to 50°C. DO NOT exceed these parameters
• Some natural ventilation or intermittent air conditioning in vacant or holiday homes should be considered
• Oil or petroleum-based products can result in surface staining. Do not track asphalt-driveway sealer or automobile-oil drips onto the vinyl floor covering
• Use non-staining mats. Rubber will discolour the floor or cause it to turn yellow
• Frequently moved furniture should be equipped with felt pads to avoid scratching the floor. Heavy furniture and appliances should be equipped with non-staining large surface floor protectors. Furniture with castors or wheels must be easy swiveling, large surface non-staining and suitable for resilient floors. Do NOT use ball type castors as they can damage the floor. For office chairs soft-wheeled castors must be used
• Use floor felt protectors under furniture
• Do not allow pets with unclipped nails to damage your flooring. It may result in severe scratching to the surface. The same is true for any high/stiletto heeled shoes that do not have proper tips on the heels
• Sweep or vacuum the floor regularly to remove loose dirt. DO NOT use vacuums that use a beater bar or turn beater bar off
• Do NOT use electric brooms with hard plastic bottoms with no padding. Clean up spills immediately
• Micro mop (damp) as needed using clean water and a diluted floor cleaner
• DO NOT use harsh cleaners or chemicals on the floor
• DO NOT use abrasive scrubbing tools
• DO NOT use detergents, abrasive cleaners or “mop and shine” products
• Vinyl Flooring, like other types of smooth floors, may become slippery when wet. Allow time for floor to dry after washing. Immediately wipe up wet areas from spills, foreign substances or wet feet
• If your floor has been exposed to excessive amounts of water due to flooding, do not panic, Diamond Core is waterproof. Simply remove the water as quickly as possible. A de-humidifier should be promptly turned on in the room to reduce the moisture levels back to normal. Do not dry the room to below the normal moisture level that existed previously

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All enquiries to Head Office:

Finfloor (SA) (PTY) Ltd, P.O.Box 2867, Durban, 4000
Tel: +27-31-579-4631 | Fax: +27-31-579-5599 | E-mail: info@finfloor.co.za

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